Privacy Policy

1. INTRODUCTION As AG Medikal (the "Company"), we attach great importance to protecting the personal data of our business partners and visitors who visit our website, communicate with us, and use our services. This text has been prepared to inform you about the collection of your personal data, the purposes for which it is processed, and your rights, within the scope of Personal Data Protection Law No. 6698 ("KVKK") and related legislation.

2. DATA CONTROLLER Your personal data is processed by AG Medikal in its capacity as data controller.

3. WHAT DATA DO WE COLLECT? Through the B2B services we offer on our website and through the "Request a Quote" forms, we may collect the following data:

• Identity Information: Name, Surname.

• Contact Information: Email address, telephone number, company name, full address.

• Transaction Security Information: IP address, site entry and exit records, cookie records.

• Request Information: Product details and notes you specify regarding your order or quote request.

Important Note: Since we do not accept direct online payments on our website, your credit card information is not stored in our systems.

4. PURPOSE OF PROCESSING PERSONAL DATA Your collected personal data is processed for the following purposes:

• Preparing price offers for our products and services and sending them to you.

• Carrying out export and logistics processes (In case of orders).

• Carrying out customer relations management and communication activities.

• Follow-up of requests and complaints.

• Fulfillment of legal obligations (invoicing, notification to official authorities, etc.).

5. TRANSFER OF PERSONAL DATA In order to achieve the above-mentioned purposes, your personal data may be transferred to logistics companies, customs consultants, IT infrastructure providers (Wix, etc.) with whom we work for supply chain management and to legally authorized public institutions in accordance with Articles 8 and 9 of the KVKK.

6. COOKIE POLICY We use cookies to ensure the proper functioning of our website and to improve user experience.

• Necessary Cookies: Necessary for the security and basic functions of the site.

• Analytical Cookies: Used to analyze site traffic and improve our services (e.g., Google Analytics). You can delete or block cookies through your browser settings at any time; however, some site functions may not work properly in this case.

7. YOUR RIGHTS UNDER THE KVKK By applying to us in accordance with Article 11 of the KVKK:

• Learning whether your personal data is being processed,

• Requesting information about it if it has been processed,

• To learn the purpose of processing and whether it is used in accordance with its purpose,

• Knowing the third parties to whom data is transferred, either domestically or abroad,

• Request correction of data if it is incomplete or incorrectly processed,

• You have the right to request the deletion or destruction of data.